Tim Carwell's Experience:
President at The CommAlert GroupJuly 2007 - Present | Canada
The CommAlert Group is a 24-hour call centre that specializes in emergency communications, emergency call answering, mass notifications and emergency alerts, and lone worker monitoring. We also provide call answering, dispatching, appointment scheduling, and other virtual assistant services 24 hours a day, every day of the year. Corporate mission “keeping 1 million people safe per month” Some of the key notable achievements are: The largest indigenous emergency call centre in Canada. Developed and grew four new divisions that service clients internationally Invented a new service delivery model, Work Alone that is now primary offering Spearheaded the automation of invoicing and reporting via robotic process automation to improve financial reporting
President at Benson Carwell & Associates2002 - 2006 | Edmonton, Calgary
Benson/Carwell & Associates | President ● Built and grew the largest 1st Nations IT Managed Service company in Alberta of its time. ● Implemented all of Cold Lake First Nations IT Infrastructure ● Completed an asset purchase of Cencomp Systems IT Managed Service ● Grew to over 200 clients in 4 years.
Principle at Momentum Strategies Inc.1997 - 2002 | Canada
Cornell University CUPID technology incubator NetPaper. Project Manager for custom cross publisher compilations. Partners included Thomson Learning, McGraw Hill Ryerson, World Bank and Harvard Business School Publishing ● Built one of the first a full services data centers in Downtown Edmonton ● Reuters support contract with Scotia Mcleod ● Zentra - Telus/ IBM Server Farm account manager